\n<\/p>\n
At the height of the issue, more than 35,000 users reported problems accessing Microsoft\u2019s popular email platform. As of 10:50 am, that number had decreased to 9,500. The outage also reportedly affected Microsoft 365 services.<\/p>\n
Users worldwide took to X and Reddit to voice their frustrations, mentioning crashes and login troubles. Many reported being suddenly logged out and faced an error screen when attempting to sign back in.<\/p>\n
\u201cIs anyone else experiencing problems with Microsoft Outlook or Hotmail?\u201d commented one user on X. Another added, \u201cLooks like there are issues with Outlook\u2014everyone around me is getting logged out.\u201d<\/p>\n
Microsoft\u2019s official X account acknowledged the problem, stating, \u201cWe\u2019re investigating an issue where users may be unable to access Outlook features and services. Additional details are available under MO1020913 in the admin center.\u201d<\/p>\n
The company later announced they had \u201cidentified a potential cause of impact\u201d and had \u201creverted the suspected code to alleviate the issue.\u201d They are now \u201cmonitoring telemetry to confirm recovery.\u201d<\/p>\n
This incident follows a major Microsoft outage last July, which led to widespread disruptions across various sectors globally, including airlines, hospitals, and transportation systems. Experts dubbed it one of the worst IT outages in history, with associated losses exceeding $1 billion.<\/p>\n
At that time, New Zealand faced long queues at supermarkets due to malfunctioning checkouts, and Auckland Transport users experienced issues with their Hop cards. In Australia, some shops resorted to cash-only transactions, and in the US, emergency service lines were affected.<\/p>\n