{"id":23824,"date":"2026-10-18T10:50:17","date_gmt":"2026-10-18T10:50:17","guid":{"rendered":"https:\/\/in-greece.com\/index.php\/2026\/10\/18\/customers-own-the-risk-with-ai-agents-greek-city-times\/"},"modified":"2026-10-18T10:50:17","modified_gmt":"2026-10-18T10:50:17","slug":"customers-own-the-risk-with-ai-agents-greek-city-times","status":"publish","type":"post","link":"https:\/\/in-greece.com\/index.php\/2026\/10\/18\/customers-own-the-risk-with-ai-agents-greek-city-times\/","title":{"rendered":"Customers Own the Risk with AI Agents \u2013 Greek City Times"},"content":{"rendered":"


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JPMorgan Chase CEO Jamie Dimon warned that bank customers who let AI agents access their accounts take on the liability themselves.<\/h3>\n

Speaking on the bank\u2019s third-quarter earnings call, Dimon said people must understand the \u201cliability transfer\u201d if they allow agents to use their data or move money. \u201cIf data is being misused, they should understand it\u2019s being misused,\u201d he said. He also flagged the danger of \u201crogue agents,\u201d noting there could be thousands of them.<\/p>\n

JPMorgan will not allow outside AI agents inside its systems for now. \u201cIt\u2019s too risky for the clients and for JPMorgan,\u201d Dimon said. The bank is building its own tools to protect customers and is testing an internal Smart Cash feature that moves money between a customer\u2019s own JPMorgan accounts.<\/p>\n

The comments come as Meta\u2019s Muse AI assistant has revived industry fears that AI agents could pull deposits from banks in search of better rates. McKinsey has previously warned that such agents could weaken banks\u2019 direct relationships with customers.<\/p>\n

Dimon added that regulators should prepare for the liquidity risks these tools could create. \u201cIt\u2019s a new world,\u201d he said.<\/p>\n

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